•  Answer and follow-up calls professionally and provide information about products and services.
  •  Maintain healthy relationships with existing customers and to retain them.
  • Responding to the customer’s queries within the given time frame.
  • To ensure that the customers details and other relevant data is completely entered into the system correctly.
  •  Analyze and solve problems accordingly.
  •  Handle in-bound inquiries via phone, email and live chats.

 

Job Details

Total Positions:
15 Posts
Job Shift:
Rotating
Job Type:
Department:
BPO
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Apr 18, 2017
Posting Date:
Mar 18, 2017

ePlanet Communications (Pvt) Ltd

Information Technology · 301-600 employees - Karachi

ePlanet Communications Inc. was founded in August 2003. ePlanet Communications has offices in Canada, U.S.A, U.K and Pakistan. We specialize in BPO (Business Process Outsourcing) Services and Software Development & Call Center Services to our North American Clients. We are committed to serve our business partners with competence and excellence.

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