Job Responsibilities:

-          Answer and follow-up calls professionally and provide information about products and services.

-          Maintain healthy relationships with existing customers and to retain them.

-          Responding to the customer’s queries within the given time frame.

-          To ensure that the customers details and other relevant data is completely entered into the system correctly.

-          Analyze and solve problems accordingly.

-          Handle in-bound inquiries via phone, email and live chats.

Job Details

Total Positions:
30 Posts
Job Shift:
Rotating
Job Type:
Department:
BPO
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Jan 05, 2018
Posting Date:
Dec 04, 2017

ePlanet Communications (Pvt) Ltd

Information Technology · 301-600 employees - Karachi

ePlanet Communications Inc. was founded in August 2003. ePlanet Communications has offices in Canada, U.S.A, U.K and Pakistan. We specialize in BPO (Business Process Outsourcing) Services and Software Development & Call Center Services to our North American Clients. We are committed to serve our business partners with competence and excellence.

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