International Customer Support Executive

ePlanet Communications (Pvt) Ltd Verified

Karachi , Pakistan

Posted Dec 18, 2019 374 views

PKR. 25,000 - 45,000/Month

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Job Description

Job Summary:Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.

Major Job Responsibilities:

  • Answer and follow-up calls professionally and provide information about products and services.
  • Maintain healthy relationships with existing customers and to retain them.
  • Responding to the customer’s queries within the given time frame.
  • To ensure that the customers details and other relevant data is completely entered into the system correctly.
  • Analyze and solve problems accordingly.
  • Handle in-bound inquiries via phone, email and live chats.


  • Excellent communication in English.Customer handling skills.
  • Punctual and confident.
  • Must be available to work in all shifts (Evening & Night)
  • Prior call center experience is a plus point


  • Employee meal
  • Recreational Area
  • Provident Fund
  • Paid Leaves
  • Complimentary Pick and Drop

Job Details

Total Positions:
20 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
No Preference
18 - 35 Years
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
Apply Before:
Jan 18, 2020
Posting Date:
Dec 18, 2019
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ePlanet Communications (Pvt) Ltd

Information Technology · 301-600 employees - Karachi

ePlanet Communications Inc. was founded in August 2003. ePlanet Communications has offices in Canada, U.S.A, U.K and Pakistan. We specialize in BPO (Business Process Outsourcing) Services and Software Development & Call Center Services to our North American Clients. We are committed to serve our ...Read More

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