International Customer Support Executive

ePlanet Communications (Pvt) Ltd Verified

Karachi , Pakistan

Posted Dec 18, 2019 374 views

PKR. 25,000 - 45,000/Month

Apply For This Job

Close

Job Description

Job Summary:Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.

Major Job Responsibilities:

  • Answer and follow-up calls professionally and provide information about products and services.
  • Maintain healthy relationships with existing customers and to retain them.
  • Responding to the customer’s queries within the given time frame.
  • To ensure that the customers details and other relevant data is completely entered into the system correctly.
  • Analyze and solve problems accordingly.
  • Handle in-bound inquiries via phone, email and live chats.

Skills:

  • Excellent communication in English.Customer handling skills.
  • Punctual and confident.
  • Must be available to work in all shifts (Evening & Night)
  • Prior call center experience is a plus point

Benefits:

  • Employee meal
  • Recreational Area
  • Provident Fund
  • Paid Leaves
  • Complimentary Pick and Drop

Job Details

Total Positions:
20 Posts
Job Shift:
Third Shift (Night)
Job Type:
Department:
BPO
Job Location:
Gender:
No Preference
Age:
18 - 35 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Jan 18, 2020
Posting Date:
Dec 18, 2019
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

ePlanet Communications (Pvt) Ltd

Information Technology · 301-600 employees - Karachi

ePlanet Communications Inc. was founded in August 2003. ePlanet Communications has offices in Canada, U.S.A, U.K and Pakistan. We specialize in BPO (Business Process Outsourcing) Services and Software Development & Call Center Services to our North American Clients. We are committed to serve our ...Read More

Similar Job Titles

Customer Support Specialist

ibex, Karachi, Pakistan
Posted Jan 13, 2020

Customer Support Representative

Umbrella Writing Solutions, Lahore, Pakistan
Posted Jan 13, 2020

Customer Support Representative

ibex, Multiple Cities, Pakistan
Posted Jan 13, 2020

Customer Support Representative

Interactive Communication World, Rawalpindi, Pakistan
Posted Jan 16, 2020
View All