PRINCIPAL ACCOUNTABILITIES & RESULTS:
· Analyzing all the documented requirements of MIS and other relevant departments.
· Developing and continuous updating of all the relevant documents of MIS as per Audit standards.
· Effective Coordination with all of the relevant departments and stakeholders.
· Timely arrangement of raw data from all of the stakeholders.
· Designing of Training Materials for each task of MIS and Organizational Development workshops.
· Collection and transferring of all of the supporting documents to Audit Team in a timely manner.
· Arrangements for all of the meetings initiated by MIS department.
· Generating regular and AdHoc Reports for Management and other Stakeholders.
· Define configuration specifications and business analysis requirements.
· Help design, document and maintain system processes.
· Performing Data Auditing for all of the raw data as per Audit and International Business Standards.
· Coordination with cross-functional teams to resolve complex problems/issues.
· Detailed Analysis of multiple CRMs and Portals for bug fixation, user friendliness and efficient processing.
· Managing data security & privacy for the confidential data.
· Reporting of any bugs and incorrect data to the Reporting Manager.
· Timely Data processing on different Portals on regular basis.
· Ability to create new templates and process documents for the new reports.
· Designing of Process Manuals and Departmental Documentation for the tasks.
· Designing of Training Content for the training programs.
· Reporting of payroll related concerns and issues to MIS Manager
ePlanet Communications Inc. was founded in August 2003. ePlanet Communications has offices in Canada, U.S.A, U.K and Pakistan. We specialize in BPO (Business Process Outsourcing) Services and Software Development & Call Center Services to our North American Clients. We are committed to serve our ...Read More