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MIS Specialist

ePlanet Communications (Pvt) Ltd

Karachi , Pakistan

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Posted Jun 26, 2019 4 views

PKR. 40,000 - 80,000/Month

POSITION SUMMARY:

The purpose of this position is to ensure the creation and maintenance of accurate and timely submission of all of the MIS Reports on a day to day basis, along with timely improvement and efficiency in the processes so that uniform information is available across the company.

· Handling of all the KPI related reports for Operations, Support and Managerial domains.

· Develop MIS process improvements for increased efficiency.

· Maintaining all the Clients reports including timely and accurate submission of Billing Reports.

· Coordination with cross-functional teams to resolve complex problems/issues.

· Provide Analytical and Technical Support to all the Cross Functional Teams.

· Timely review on the efficiency of the report and sharing of ideas within MIS team for the improvements on the report.

· Managing data security & privacy for the confidential data.

· Reporting of any bugs and incorrect data to the Reporting Manager.

· Creation and generation of all the reports in timely and accurate manner.

· Improvements in Scorecard Processing to minimize the time and maximize the efficiency.

· AdHoc Reports for the Management and other Stakeholders.

SKILL SET:

Qualifications/ Experience/ Capabilities

· Minimum level of Education for this job: BS (CS)/ BBA/ BS (Statistics)

· Desired level of Education for this job: BS (CS)/ MBA/ MS (Statistics)

· Minimum Experience required for this job: 3 - 4 years

· Desired Experience required for this job: At least 4 years

Skills:

· Analytical and Decision Making Skills

· Attention to Details

· VBA/ SQL/ Tableau

· Experience of multiple CRM/ Portals

· Advance MS Office

Job Details

Industry:

Information Technology

Functional Area:

Management Information System (MIS)

Total Positions:

1 Post

Job Shift:

Rotating

Job Type:

Full Time/Permanent

Department:

BPO

Job Location:

Karachi, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Experience:

2 Years - 5 Years

Apply Before:

Jul 26, 2019

Posting Date:

Jun 26, 2019

ePlanet Communications (Pvt) Ltd

Information Technology · 301-600 employees - Karachi

ePlanet Communications Inc. was founded in August 2003. ePlanet Communications has offices in Canada, U.S.A, U.K and Pakistan. We specialize in BPO (Business Process Outsourcing) Services and Software Development & Call Center Services to our North American Clients. We are committed to serve our business partners with competence and excellence.