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Project Coordinator/Team Leader – Media and Entertainment

ePlanet Communications (Pvt) Ltd Verified

Karachi , Pakistan

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Posted Nov 29, 2016 15 views

Media & Entertainment transcription, editing and translation services Team Lead owns the operational support of all assigned activities related to multiple areas in the media and entertainment content formatting field, client satisfaction, stakeholder management and related core processes.

The Team Leader develops and executes strategy, plans and processes to ensure the Service Level Agreements of the campaign are being met and staff are performing to the optimal level of efficiencies.

They drive the implementation of best practices across complex, business and support processes with multiple inter-dependencies and a diverse set of stakeholders.

  • Reviews project proposal or plan to determine time frame, limitations, procedures for accomplishing project, and allotment of available resources to various phases of project.
  • Establishes work plan for each phase of a project, and serves as a liaison between the company and the clients to facilitate workflow.
  • Prepares project reports for management, client, or others on set Service Level Agreements.
  • Confers with project personnel to provide technical advice and to resolve problems.
  • Trains and develops new and existing team members on a variety of project aspects, including software and technical skills.

Skills

Day-to-day management Client Management task processing expert knowledge of products & procedures Lead and facilitate training Plan and implement business operations Framework Performance Metrics Establish dashboard metrics Operational support processes KPI Achievements Cooordination Skills

Job Details

Industry:
Information Technology
Functional Area:
Media - Print & Electronic
Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Job Type:
Full Time/Permanent
Department:
BPO
Job Location:
Bahadurabad, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
2 Years - 5 Years
Apply Before:
Dec 29, 2016
Posting Date:
Nov 29, 2016

ePlanet Communications (Pvt) Ltd

Information Technology · 301-600 employees - Karachi
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ePlanet Communications Inc. was founded in August 2003. ePlanet Communications has offices in Canada, U.S.A, U.K and Pakistan. We specialize in BPO (Business Process Outsourcing) Services and Software Development & Call Center Services to our North American Clients. We are committed to serve our business partners with competence and excellence.

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