Posted May 16, 2026 14 views
Erider is seeking a motivated Sales Representative and Technician with at least one year of experience to join our dynamic team. This role combines sales expertise with technical troubleshooting skills to effectively address customer needs and promote company products. The ideal candidate will build strong customer relationships, provide technical support, and deliver sales solutions that increase customer satisfaction and drive revenue growth. With a focus on both customer engagement and technical assistance, this position offers a unique opportunity to develop skills in a versatile and fast-paced environment.
In this role, the Sales Representative and Technician collaborates closely with clients to understand their requirements, troubleshoot issues related to our products, and recommend appropriate solutions. The candidate does not manage a team but works independently while coordinating with internal departments to ensure quality service delivery. Erider values proactive communication and problem-solving abilities, encouraging candidates to demonstrate reliability and dedication to excellence.
Responsibilities
- Develop and maintain long-term relationships with customers by addressing their inquiries and concerns promptly and professionally.
- Actively identify and pursue sales opportunities to achieve or exceed sales targets and contribute to company growth.
- Perform technical troubleshooting to diagnose and resolve product-related issues, ensuring customer satisfaction and product functionality.
- Provide detailed product information, demonstrations, and usage instructions to customers to facilitate informed purchasing decisions.
- Collaborate with internal teams such as support, product development, and logistics to communicate customer feedback and technical challenges.
- Prepare accurate sales reports, forecasts, and documentation to track progress and inform management decisions.
- Attend industry events and training sessions to improve product knowledge, sales techniques, and technical skills.
- Ensure all sales activities comply with company policies, ethical standards, and regulatory requirements.
- Follow up with customers post-sale to ensure product satisfaction and identify opportunities for repeat business or referrals.
- Manage time efficiently to balance sales outreach, technical support, and administrative tasks.
Job Details
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