Posted Dec 16, 2019
- Supervise the day to day all functions of the Bank including close monitoring of the activities of sales staff and making a strategy for capturing the new potential customers.
- Perform verification of the customers marketed by MCO’s (Loan Officers).
- Completion and recommendation of Micro finance files on daily basis and completing all the discrepancies if any faced.
- Ensure the collection of monthly installments of micro portfolio to be 100%.
- Maintain a close eye on the branch expenses and ensure that nothing will be over the allocated budget.
- Supervise, coach, and develop staff regarding service expectations, policies, procedures, products, systems and banking procedures.
- Facilitate regular team meetings focused on sales, service and product training.
- Prepare staff performance appraisals and disciplinary notices as needed.
- Support an environment that promotes providing a level of care that makes customers feel welcomed, significant and engaged.
- Managing difficult situations with customers and providing them with a resolution, information or additional options.
- Ensure quick and proper response to all reasonable customer requests.
- Ensure audit controls are followed to protect the bank from unnecessary risk and exposure.
- Support compliance with regulatory guidelines intimated time to time.
- Collaborate in the hiring, training and retention of sales staff.Ø Develop and grow business and consumer relationships.
- Perform additional job related duties as assigned or required by the management.Ø Obtaining commitment of staff through
- Ensuring the sharing of “best Practices”
Skills
Job Details
Escorts Investment Bank Limited
Escorts Investment Bank Limited started its operations in October 1996. EIBL is regulated and supervised by the Securities and Exchange Commission of Pakistan and is listed on the Pakistan Stock Exchange. Bahria Town, a leading real estate developer has acquired majority shareholding and management control of Escorts Investment Bank Limited w.e.f. January 8, 2018 and injected PKR 1.2 billion in the bank. Vision Value addition for our stakeholders through enhanced business activity and emphasis on better Risk Identification and Management as opposed to Risk Avoidance. Mission To build Escorts Investment Bank Limited into an elite institute comparable with, if not better than, any top quality local or foreign financial institution, in terms of a progressive corporate culture and an autonomous, committed and dedicated Executive Management with An Eye On The Future.
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