Apply For This Job

Close

Job Description

This role is primarily responsible to facilitate the customers including product sales, maintain best customer services standards in accordance with the Bank’s objectives. Provides premium customer service and promotes a sales and service culture by helping the branch manager. Also ensure smooth processing for handling & resolving customer complaints by coordinating with the relevant departments within Bank.

KEY SKILLS:

·         Superior problem-solving skills in business and everyday situations.

·         Engaging and outgoing personality.

·         Able to listen to and comprehend people’s problems with the intent to solve them

·         Perform floor time activity to introduce EIBL products to customer’s/visitors.

·         Ensure adherence to KYC and AML guidelines while initiating and reviewing customer relationship

·         Regular follow ups with the potential customer for achievement of assigned targets.

·         Perform additional job related duties as assigned or required by the management.

JOB REQUIREMENTS:

·         Good negotiation, marketing and business development skills.

·         Proficient with computer spreadsheets and Microsoft Office.

·         Excellent written and oral communication abilities.

·         Ability to work well with a minimum of direct supervision.

·         Good knowledge of front/back office processes and procedures.

CANDIDATES WITH RELEVANT EXPERIENCE CAN ONLY APPLY:

Job Details

Job Channel:
Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Age:
20 - 25 Years
Minimum Education:
Bachelors
Degree Title:
B.A/ BBA
Career Level:
Entry Level
Minimum Experience:
Fresh (Upto 1 years hand on experience of customer services in a bank)
Apply Before:
Sep 30, 2019
Posting Date:
Sep 13, 2019
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

ESCORTS INVESTMENT BANK LIMITED

Banking/Financial Services · 201-300 employees - Islamabad, Lahore, Rawalpindi

Escorts Investment Bank Limited started its operations in October 1996. EIBL is regulated and supervised by the Securities and Exchange Commission of Pakistan and is listed on the Pakistan Stock Exchange. Bahria Town, a leading real estate developer has acquired majority shareholding and management ...Read More

Similar Job Titles

Customer Relationship Officer

Abacus Consulting, Islamabad, Pakistan
Posted Oct 07, 2019

Customer Relationship Officer

Abacus Consulting, Islamabad, Pakistan
Posted Sep 23, 2019

Customer Relationship Officer

Dockyard Services, Lahore, Pakistan
Posted Sep 20, 2019

Customer Relationship Officer

Nishat Linen Pvt Ltd, Lahore, Pakistan
Posted Oct 19, 2019
View All