Posted Sep 29, 2021 35 views
- Support an environment that promotes providing a level of care that makes customers feel welcomed, significant and engaged.
- Managing difficult situations with customers and providing them with a resolution, information or additional options.
- Ensure quick and proper response to all reasonable customer requests.
- Ensure audit controls are followed to protect the bank from unnecessary risk and exposure.
- Perform verification of the customers marketed by MCO’s.
- Completion and recommendation of Microfinance files on a daily basis and completing all the discrepancies if any faced.
- Ensure the collection of monthly installments of the micro portfolio to be 100%.
- Train, coach, and develop staff regarding service expectations, policies, procedures, products, systems, and banking procedures.
- Support compliance with regulatory guidelines intimated from time to time.
- Develop and grow business and consumer relationships.
- Perform additional job-related duties as assigned or required by the management.
- Regular follow-ups with the potential customer for achieving the assigned targets.
- Ensure compliance with internal policies and procedures.
- Ensure adherence to KYC and AML guidelines while initiating and reviewing customer relationships.
Job Details
Escorts Investment Bank Limited
Escorts Investment Bank Limited started its operations in October 1996. EIBL is regulated and supervised by the Securities and Exchange Commission of Pakistan and is listed on the Pakistan Stock Exchange. Bahria Town, a leading real estate developer has acquired majority shareholding and management control of Escorts Investment Bank Limited w.e.f. January 8, 2018 and injected PKR 1.2 billion in the bank. Vision Value addition for our stakeholders through enhanced business activity and emphasis on better Risk Identification and Management as opposed to Risk Avoidance. Mission To build Escorts Investment Bank Limited into an elite institute comparable with, if not better than, any top quality local or foreign financial institution, in terms of a progressive corporate culture and an autonomous, committed and dedicated Executive Management with An Eye On The Future.
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