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Job Description

  • Responsible for Sales Calls which will contribute to company's customer growth in units sold and revenue attained.
  • Representative is responsible for increasing the sell-in percentages of all CORE products.
  • Taking inbound calls Using communication / diffusing skills to satisfy a customer Principal Account abilities
  • Answers questions and provides assistance to potential and current customers.
  • Executes Sales Calls which will result in maximizing sell-in percentages.
  • Educates and becomes an expert on company products. Supports customers in purchase of product and placing orders over the phone. 
  • Answers inquiries regarding sales, shipments and transactions.
  • Enter orders and accurately updating information in computer systems.
  • Up-selling and cross-selling while discussing the offered product with all customers.
  • Meeting or exceeding monthly / quarterly / annual sales goals & team goals.
  • Demonstrating excellent oral and written communication skills.
  • Using knowledge base / training material to resolve customers concerns
  • Reporting issues to the review departments providing quality customer services to all the clients
  • Making sure that all the KPIs are met participating towards team goals devised by the management

Job Details

Industry:
BPO
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Higher Secondary School Certificate/Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Dec 30, 2018
Posting Date:
Nov 30, 2018
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Essence Consulting

BPO · 11-50 employees - Lahore

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