HelpDesk Scheduler/Client Support Representative
Essentia Technologies (Pvt) Ltd.
Islamabad , Pakistan
Posted Nov 18, 2016 1 views
Purpose of the role is to work with 24/7 Helpdesk for our customer security company based in United Kingdom. Ensuring a smooth day to day running of the nationwide contracts throughout United Kingdom, making sure all officers and customers are cared for in whatever eventuality arises throughout any given 24-hour period.
The main purpose of the role is to schedule Security Officers into a Rota to ensure all shifts are covered, the monitoring of the scheduling system, maintain and observe the Security officers, dealing with any break-ins with the Police and reporting any incidents to the Central Ops Manager/Directors.
You will be working in a control/CCTV room of which Experience is Essential.
The use of Scheduling system or a real-time database is desirable.
Must have a University Degree with excellent knowledge of English language (Speaking, Writing, Listening & Reading). A full Checkable 5 years’ work/school history is mandatory.
Job Details
Essentia Technologies (Pvt) Ltd.
pEssentia helps its esteem clients by number of solutions which are customized by client’s needs and requirements. We have string of projects for successfully designed and developed software as well as customized application development. For software development, look no further than the Essentia Services. In addition to our licensed software products, we offer custom software, multimedia and application development for. We specialize in recruiting executives, management, and senior contributors in a wide range of industries, primarily focusing on technical search./p
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