1. Home
  2. Client Services & Customer Support
  3. Receptionist / Telephone Operator

Receptionist / Telephone Operator

ETIHAD LUBE OIL COMPANY (PVT.) LTD Unverified

Karachi , Pakistan

Apply Now

Posted May 18, 2017 14 views

PKR. 15,000 - 20,000/Month

·         To provide a professional customer focused Reception service. Dealing with a wide variety of people and queries in a helpful and courteous manner, being sympathetic to the various needs of customers, visitors and staff.

·         To provide a highly organized and competent telephone operator service both internally and externally on all aspects of telecommunications to and from the company via the switchboard.

·         To provide a professional, helpful and efficient customer service and effective reporting and follow–up.

·         To respond to queries via email, sms, telephone and face to face. Excellent customer service skills, high levels of initiative and attention to detail and the ability to effectively multi-task are essential elements.

·         To receive and advise customers, visitors, in a professional courteous and helpful manner.

·         To be responsible for maintaining the professional appearance of the reception desk and visitor waiting areas. To ensure that information displayed is neatly presented, relevant, up-to-date.

·         To respond to and take ownership of calls from both internal and external in a timely, efficient and courteous manner.

·         To maintain directory and any other miscellaneous tasks relating to switchboard functionality.

·         To check, received and send Email / SMS to the customer and visitors, resolve queries and liaise with customers etc.

·         To carry out any other duties commensurate with the post as directed by the management / administration.

 

 

Job Details

Job Channel:
Women Jobs
Industry:
Mining / Petroleum
Functional Area:
Client Services & Customer Support
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
S.I.T.E Karachi, Karachi, Pakistan
Gender:
Female
Age:
19 - 29 Years
Minimum Education:
Intermediate/A-Level
Degree Title:
F.A/I.COM/B.A/B.COM etc
Career Level:
Entry Level
Experience:
Fresh - 3 Years
Apply Before:
Jun 05, 2017
Posting Date:
May 18, 2017

ETIHAD LUBE OIL COMPANY (PVT.) LTD

Mining / Petroleum · 11-50 employees - Karachi
Follow

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium
I found a job on Rozee!