- Responsible for managing department budgets and may also be involved in setting targets in association with other senior managers.
- Will be responsible for all customer complaints and expected to be able to negotiate claims. Customer care is a vital part of this role and so good interpersonal skills are very important.
- Prepare reports on the performance of your department and suggest improvements that will enhance the company’s profit margins, as well as work closely with other senior department heads for the benefit of the company.
- Maintain records for accounting purposes in accordance with company procedures, including the checking of all invoices and shipping manifests for conformity to tariff and Customs regulations.
- Negotiate with carriers, warehouse operators or distribution networks to determine tariffs which should be in the interests of the company at all times.
- Forecast levels of demand for services and products
- Conduct research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality
- Liaise between suppliers, manufacturers, relevant internal departments and customers
- Build and maintain good relationships with new and existing suppliers
- Negotiate and agree contracts, monitoring the quality of service provided
- Process payments and invoices
- Keep contract files and use them as reference for the future
- Develop strategies to make sure that cost savings and supplier performance targets are met - or exceeded
- Undertake value for money reviews of existing contracts and arrangements
- Forecast price trends and their impact on future activities
- Keep a constant check on stock levels
Develop a purchasing strategy
ETS-Devices