Technical Support Engineer

Eurosoft Tech Pvt Ltd Verified

Karachi , Pakistan

Posted Sep 10, 2021 274 views

PKR. 40,000 - 70,000/Month

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Job Description

Eurosoft Tech Pvt Ltd is currently looking for Technical Support Engineers (for Software Application Products). People who are keen to tackle this challenge head-on, flexible, and have the ability to think outside of the box, please send your resume now.


Job Description (but not limited to)



  • Remote technical troubleshooting.

  • Support tickets handling.

  • Provide support to customers in the UK (mostly), US, Canada & Australia.

  • Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train customers on software.

  • Liaison with the Product Development team for any issues.

  • Troubleshooting system and diagnosing and solving hardware or software faults.

  • Help prospects in resolving their issues.



Required Experience:

  • Software knowledge / Software Support.
  • Prior experience in a support position will be a plus.
  • The candidate must also possess better-than-average spoken and written English communication skills.
  • Must have an extrovert personality.
  • Good Analytical and Creative thinking skills.
  • Good Interpersonal and Motivational skills
  • Knowledge of Voice over IP will be a plus.


Required Education:

  • Computer science graduation (Mandatory)


Note: Candidate must have 3 to 4 years of hands-on experience in the above-mentioned skills. 


Highly Preferred Technical Skills:


Knowledge about the Networks / Databases, GPRS, GPS, and VOIP.  


Job Industry:



  • Software/IT industry




Other Benefits:



  • Market competitive salary plus commissions

  • Health Insurance

  • Annual Leaves




 


 

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Bachelors in Computer Science
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Oct 10, 2021
Posting Date:
Sep 10, 2021
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Eurosoft Tech Pvt Ltd

Services · 11-50 employees - Karachi

Eurosofttech is pioneer in the industry in making tailor made software solutions of any kind for its customers. We have served many customers all over the world and all our clients are satisfied to the fullest through our services before and after development. We support the full software developme ...Read More

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