Eurosoft Tech Pvt Ltd is currently looking for Technical Support Engineers (for Software Application Products). People who are keen to tackle this challenge head-on, flexible, and have the ability to think outside of the box, please send your resume now.
Job Description (but not limited to)
Remote technical troubleshooting.
Support tickets handling.
Provide support to customers in the UK (mostly), US, Canada & Australia.
Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train customers on software.
Liaison with the Product Development team for any issues.
Troubleshooting system and diagnosing and solving hardware or software faults.
Help prospects in resolving their issues.
Note: Candidate must have 3 to 4 years of hands-on experience in the above-mentioned skills.
Highly Preferred Technical Skills:
Knowledge about the Networks / Databases, GPRS, GPS, and VOIP.
Market competitive salary plus commissions
Eurosofttech is pioneer in the industry in making tailor made software solutions of any kind for its customers. We have served many customers all over the world and all our clients are satisfied to the fullest through our services before and after development. We support the full software developme ...Read More