Customer Sales Representative

Eveen Unverified

Karachi , Pakistan

Posted 2 days ago 119 views Report Job

PKR. 15,000 - 20,000/Month

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Job Description

We are looking for a female Customer Service Representative Managing incoming calls, chats and emails Generating sales inquiries through calls, chats and emails Making sure every inquiry is catered properly; working in supervision of sales manager and project manager to convert these inquiries into sales Assessing customers needs and coordinating with estimation team to make sure customer receives price quotation in time Periodic follow-ups to convert inquiries into sales Proficient with MS Office particularly MS Excel (Spreadsheet)Possess Knowledge of Call Center Operations Excellent communication skills. Good content writer Handle customer complaints, provide appropriate solutions and alternatives within the company guidelines and production capabilities Keep records of customer inquiries, interactions, special requests, artwork and other files Coordinating with design team to make artwork changes requested by customer Coordinating with shipping team to make sure customer receives his/her order on time CSR should be fluent in English and Urdu as well Monthly Bonus is directly based on your performance.Specific Tasks:Generate Excel Sheets Take Orders On Calls,sms And Whatsapp Resolve Customer Complaints Write Emails

Specific Tasks

  • Generate Excel Sheets
  • Take Orders On Calls,sms And Whatsapp
  • Resolve Customer Complaints
  • Write Emails

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Experience:
2 Years - 3 Years
Apply Before:
Jan 08, 2019
Posting Date:
Dec 08, 2018
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Eveen

Fashion · 1-10 employees - Karachi

Eveen.pk is an online shopping store

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