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Posted Sep 16, 2021 4 views
To administer day-to-day operations and ensure smooth functioning of all patient services throughout the hospital.
- To innovate, design and align for a smooth patient journey in all areas of the hospital.
- To conduct patient experience rounds with the multi-disciplinary team in the inpatient areas.
- To look beyond the obvious and understand the emotional experience of patients and build tangible systems to facilitate this experience.
- To develop departmental policies and procedures according to PHC and JCIA standards.
- To develop and implement clinic specific goals and performs strategic and tactical planning for the clinic by establishing short and long-term objectives.
- Liaise with doctors to facilitate patients in all areas of the hospital and ensure all systems are aligned.
- To reviews and analyze statistical data to enhance productivity, efficiency and patient satisfaction.
- Uses outcomes to expand services and improve operations.
- To handle patients complaint system; patient care issues, problems and concerns and take corrective action where necessary.
- To ensure excellent patient services, assuring that patient service standards are consistently met; conducting on-going patient and provider satisfaction surveys to measure and report performance.
- To coordinate and communicate with consultants and other support services to ensure provision of seamless services to the patients.
- To develop employee engagement and development plan for better employee experience of frontline employees.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Age:
30 - 50 Years
Minimum Education:
Bachelors
Degree Title:
Bachelors in Business Administration, (MBA will be preferred)
Career Level:
Experienced Professional
Minimum Experience:
8 Years (8 Years; 2 years on supervisory/managerial role in recognized hospital)
Apply Before:
Sep 23, 2021
Posting Date:
Sep 16, 2021
Evercare Hospital Lahore
Healthcare / Hospital / Medical · 11-50 employees - Lahore
Evercare Hospital, Lahore
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