Answers incoming calls.
Directs call to staff, or departments through PBX system.
Places outgoing calls.
Receives guest messages and deliver the same to the guest.
Understand the telephone operator board or PBX switchboard operations.
Knows what action to take when an emergency call is required.
Assists in reporting telephone equipment or service complaints and problems.
Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
Must be polite and courteous while answering the phone.
Keep records of calls placed and received by all departments and recording them.
Update directory information.
When we look back over our company life history since 1993, we see ourselves grown from a 5-member traditional Freight Forwarder local company to now employing more than 60-professionals only in Pakistan and by adding the professional strength of our global partners in more than 40-countries, the nu ...Read More