Posted Sep 19, 2017 18 views
Answers incoming calls.
Directs call to staff, or departments through PBX system.
Places outgoing calls.
Receives guest messages and deliver the same to the guest.
Understand the telephone operator board or PBX switchboard operations.
Knows what action to take when an emergency call is required.
Assists in reporting telephone equipment or service complaints and problems.
Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
Must be polite and courteous while answering the phone.
Keep records of calls placed and received by all departments and recording them.
Update directory information.
Skills
Job Details
Excel Freight Systems (Pvt) Ltd
When we look back over our company life history since 1993, we see ourselves grown from a 5-member traditional Freight Forwarder local company to now employing more than 60-professionals only in Pakistan and by adding the professional strength of our global partners in more than 40-countries, the number goes in thousands. We attribute our growing success in increasing customers (local & international), professional employees, solutions/services we offer and our capabilities, to the confidence reposed in us by our customers/partners for years after years and the commitment of our highly dedicated team of professionals to meet the needs of our customers/partners. We strongly believe in listening to our customers and equipping ourselves to fulfill their needs by achieving absolute delivered value for our customers/partners.
What is your Competitive Advantage?
Similar Job Titles
Customer Service Representative
Aqib Irshad
Head of HR, Training & OD
FINCA
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Muzammil Baig
Digital Marketing Manager
IT Services Group
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ali Aziz
CEO
Shopistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
