he ideal candidate will be responsible for planning, coordinating, making reservations marketing boosting the business, bringing new clients within the decided-upon budget, timeline. One should have team building qualities .They will also effectively monitor overall function and prepare final bill receive the payment and look after /record keeping of the expenses monthly/daily.
Responsibilities
In charge of the building and financial management, planning, organizing and directing of all hotel services Meeting and greeting customers. Addressing problems and troubleshooting. Ensuring compliance with all licensing laws, health & safety & other statutory regulations. Supervising, training & developing junior staff. Punctual with excellent time keeping. Immaculately dressed & professional at all times. Carrying out floor manager duties. Doing everything with the hotel customers in mind.
Set project plan to execute each function
Coach , support and manage team members of waiters/cooks and lower staff in a good way
Record keeping of in/out cash with original receipts and Update owner on weekly basis
with tasks you assign them
& delivering the highest standards of service consistently. Also responsible for being a point of contact for guests should they have any queries.
Qualifications
· Bachelor's Degree or equivalent
· Hotel management or evet management experience of minimum 5 years
· Strong business acumen in project planning and management
Skills Strong verbal, written, and organizational skills
§ In-depth knowledge of the hotel, hospitality, leisure and service sector. § Able to tactfully resolving guest disputes. § Dealing calmly and professionally with challenging situations. § Able to identify, understand and give priority to urgent issues. § Extensive customer facing experience. § Working long hours, under pressure and to tight deadlines. § Strong influencing & communication skills. § Creating and implement hotel policies and procedures. § Quickly picking up new skills & knowledge. § Able to work under pressure. § Strong commercial acumen. Guest oriented.
Job Details
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