We are looking for an experienced Product professional with expertise in QR and Card Acceptance to join our team in Islamabad. In this role, you will spearhead the development and expansion of payment acceptance solutions designed specifically for Pakistan’s retail and offline sectors. Your primary focus will be on identifying strategic partnerships and driving innovation in-house to enhance JazzCash’s capabilities in QR and card payment acceptance. This position demands a proactive mindset to foster growth and deliver seamless payment experiences across various platforms.
Key Responsibilities
- Research and develop innovative QR and card acceptance solutions by utilizing market insights and international benchmarks.
- Collaborate with multiple stakeholders to design diverse payment use cases across USSD, mobile apps, and online platforms.
- Conceptualize forward-looking QR and card acceptance products that align with the company’s long-term strategic objectives.
- Prepare detailed product requirements for technology teams and devise go-to-market strategies for marketing implementation.
- Lead comprehensive User Acceptance Testing (UAT) to ensure solutions are fully ready before launch.
- Coordinate with cross-functional teams to guarantee timely completion of project milestones.
- Engage with local and international payment schemes and service providers to facilitate smooth retail payments both online and offline.
- Analyze merchant behavior and collaborate with relevant teams to enhance the merchant acquiring experience, positioning JazzCash as the preferred acquirer.
- Manage insights and reporting for all QR and card acceptance products developed.
Required Qualifications
- Bachelor’s or Master’s degree in management, business, or a related field.
- At least 5 years of direct experience in product management or product development within the fintech sector, particularly involving payment schemes such as Mastercard, Visa, Roam (P2M), or similar systems.
- Strong expertise and hands-on experience in designing, implementing, or managing QR and card acceptance solutions, including QR code payments, POS systems, Payment Gateways, open-loop/closed-loop systems, and acquiring setups, with a proven track record of successful project delivery.
- Proficiency in tools like Figma, Jira, Mixpanel, Tableau, and Trello for project management, data analysis, and visualization related to payment solutions.
- Excellent negotiation, problem-solving, and communication skills (both written and verbal) to effectively collaborate with scheme providers, financial institutions, and internal teams.
- Results-oriented mindset with the ability to work independently and collaboratively, consistently driving successful projects in the payments domain.
- Proficient in Microsoft Office Suite, including Word, PowerPoint, and Excel.
Preferred Qualifications and Benefits
Jazz is an equal opportunity employer committed to fostering diversity and inclusion. We promote a culture where every employee can thrive and contribute meaningfully. Joining Jazz means becoming part of one of Pakistan’s largest private sector organizations, dedicated to transforming the lives of over 75 million customers through innovative digital solutions.
Our core values emphasize entrepreneurial spirit, innovation, collaboration, and customer obsession. We offer a unique professional culture supported by visionary leadership, continuous learning and development opportunities, and a lifestyle that encourages both personal and professional growth. This role provides a chance to be part of a transformative journey, empowering millions to advance in an increasingly digital economy.