Call Center Agent

Exponent business solutions Lahore Unverified

Lahore , Pakistan

Posted Jan 27, 2020 158 views Report Job

PKR. 25,000 - 50,000/Month

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Job Description

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Job Details

Industry:
Total Positions:
35+ Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Township, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - Fresh
Apply Before:
Feb 25, 2020
Posting Date:
Jan 27, 2020
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Exponent business solutions Lahore

Call Center · 51-100 employees - Lahore

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