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We are an online ecommerce store looking to expand a winning team.
- Order booking through social media channels whatsapp & facebook with our valued customers.
- Chat with multiple customers on Facebook and WhatsApp to guide them about product information and selection.
- Share different product pictures with the customer as per their demand. Answer all their queries. Make conversation with them.
- Handle multiple customer’s queries and complaints on WhatsApp, Facebook and other social media channels.
- Placement of orders on portal.
- Forward customer orders to the dispatch team
- Give them information about payment and delivery.
- Be courteous and detail oriented in giving all product options to customers
Requirements:
- Excellent English written and verbal communication.
- Strong in using mobile phone and desktop computer.
- Good typing speed on mobile phone and computer.
- Strong decision-making and problem solving skills.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Mar 17, 2021
Posting Date:
Feb 17, 2021
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