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Posted Oct 13, 2021 4 views
PKR. 30,000 - 35,000/Month
Facon is looking for a Senior Customer Support Representative who can interact with our customers, manage queries and complaints efficiently & effectively.
- Ensure that our customers have a great experience using our service by responding to their queries, requirements, correspondence by different communication means.
- Evaluate customer needs resolve etc.
- Identifying new opportunities and making new strategies for bringing change in process.
- Able to utilize customer feedback to recommend product and service improvements
- Must be responsible to get in touch with our customers.
- Should be able to communicate fluently with the customers.
- Manage Team concerns and resolving any queries.
- Qualification: Bachelor’s / A' Levels
- Experience: Should have at least 1 year of relevant experience (Prior experience in leading a team will be plus).
- Salary Range: 30000 to 35000.
- Skills: Excellent problem-solving, time management & soft skills.
- Must be Fluent in English.
- Positive personality and attitude.
- Having good typing speed.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Nov 14, 2021
Posting Date:
Oct 13, 2021
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