FarmsXpress is an e-commerce platform based out of Lahore that provides a unique marketplace that connects farms, farmers and consumers. The company is looking for an individual that is willing to work under tight deadlines to deliver a best in class customer experience. The company hopes to provide an invigorating environment for the selected individual to grow in the role and within the company.
Coordinate with local logistics partners for cash collections for confirmed orders.
Maintain and track payment information using FarmsXpress.com system for the collected amount from customers.
Track local shipments and work with logistics partners to assure timely deliveries.
Dispatch shipments from local warehouse to end customers.
Work with customer service team to answer customers questions about payment and shipment deliveries.
Analyze and troubleshoot basic and complex issues surrounding the systems and business processes of the organization
Provide recommendations for systems and process adjustments to streamline operations
Work closely with executive staff to establish standards
Assess and track all risks and issues
Coordinate with internal resources and third parties partners for the flawless execution of key strategic projects