Please turn on your javascript Relationship Manager Job, Islamabad, Gujranwala, Karachi, Lahore, Multan, Peshawar, Quetta, Rawalpindi, Faysal Bank Limited - ROZEE.PK

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Job Description

Sales Management

  • Increase sales of products through deepening and cross sell such as Bancassurance, Consumer Products, SME, Agri (where applicable) and alternate distribution products as assigned by the management from time to time.
  • Increase compliant liabilities with positive margins of existing and new customers
  • Maintain good relationships with existing customers and deepen existing relationships through regular customer contacts
  • Service bank customers as well as walk-ins within the agreed service standards
  • Register all customer complaints as per the Bank’s guidelines and effectively provide resolution in consultation with concerned stakeholders.

Cost of Fund Management

  • Work closely with Branch Manager in order to maximize profitability by improving the CASA deposit base, managing and streaming high cost deposits towards treasury and other beneficial investments.

Regulatory Framework

  • Comply with Policy, Procedures and regulatory requirements with regards to Account Opening / Account Closing
  • Monitoring of transaction volumes in customer accounts and ensure 100% accuracy on updating risk classification in accordance with the KYC parameters
  •  Constantly review internal and prudential KYC and AML requirements with a view to remain updated on any revisions

 

Customer Experience in the Branch

  • To manage the branch floor, and ensure customers are being serviced in a timely and orderly manner
  • Ensuring high level of customer satisfaction by meticulously attending to customer queries and answering phone calls / written communication according to the defined SOP of the bank.
  • Conduct Call Back Confirmations (CBC) as per defined SOP / guidelines
  • Process customers request for Term Deposit / Waiver of Charges / Call Deposits / Dormant Activation / CF Applications / Financing against Liquid Securities / Account Maintenance / Issuance of Certificates.
  • Any other Banking activity assigned by the supervisor 

Skills

friendly, willingness to take initiative, Excellent customer service orientation, Strong personal selling abilities, Good understanding of prudential regulations & SOPs, Strong understanding of Bank’s product offerings, Strong interpersonal and listening skills, polite and tactful attitude, Ability to cope up with multiple projects and deadlines, Ability to tackle with diverse customers

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
2 Years - 4 Years (Sales experience preferred)
Apply Before:
Feb 04, 2018
Posting Date:
Jan 04, 2018
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Faysal Bank Limited

Banking/Financial Services - Gujranwala, Islamabad, Karachi, Lahore, Multan, Peshawar, Quetta, Rawalpindi

Faysal Bank Limited was incorporated in Pakistan on October 3rd, 1994 as a Public Limited Company under the Companies Ordinance, 1984. The Bank’s shares are listed on Pakistan Stock Exchange. Faysal Bank is engaged in Commercial, Retail, Corporate and Islamic banking activities. Barkat is the dedica ...Read More

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