Customer Support Representative

FDS Communications Unverified

Multiple Cities, Pakistan

Posted Feb 11, 2020 101 views Report Job

PKR. 25,000 - 35,000/Month

Apply For This Job

Close

Job Description

We are looking forward to adding a highly motivated individual who can handle queries related to the Security Cameras System (DVR, NVR, IP Cameras Etc.) for international clients (particularly USA) via phone & emails.

  • FDS Communications, an International company is looking for energetic and dedicated candidates who possess good English communication skills, with ability to multi task.
  • Candidates having experience of inbound / outbound calling and web-based services are encouraged to apply.  
  • Successful individuals would be offered Fixed Basic Salary, Attendance Bonus, U.S. Holidays, Eid Holidays & Annual Bonus.

Duties & Tasks:

  • Provide customer support & technical queries resolution via phone & email.
  • Project management, record keeping, and reporting.
  • Identify and escalate priority issues per client specifications.
  • Offer alternative & smart solutions in order to meet accuracy & timeline.
  • Take all necessary measures to ensure client satisfaction.

Skills Required:

  • Strong communication skills
  • Fluency in spoken & Written English, correct grammar, comprehension.

Benefits: 

  • Professional office environment.
  • Paid Training.
  • Bonuses.

Timings: 08 PM to 05 AM / Mon - Friday (Third Shift - Night) 

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Matriculation/O-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Mar 11, 2020
Posting Date:
Feb 11, 2020
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

FDS Communications

Call Center · 1-10 employees - Islamabad, Rawalpindi

pFDS Communications/p

Similar Job Titles

Customer Support Representative

Suave Solutions, Lahore, Pakistan
Posted Feb 25, 2020

Customer Support Representative

LumiMinds, Lahore, Pakistan
Posted Feb 22, 2020

Customer Support Representative

iCrowdNewswire, Islamabad, Pakistan
Posted Feb 19, 2020
View All