Customer Relationship Officer

FGB GLOBAL (PAK-SMC)Ltd Unverified

Rawalpindi , Pakistan

Posted Sep 22, 2017 291 views

PKR. 25,000 - 125,000/Month

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Job Description

London Based Company Required staff for their office in Rawalpindi.

Take responsibility for the smooth running of our small, dynamic office in Rawalpindi, where your professionalism, initiative and office skills will be welcomed.

These positions will suit you if you have good interpersonal and presentation skills, and office management/ Inbound Call centre experience.

You need to be self-directed and have organizational and problem-solving skills.

Applicants must have:

·       Excellent verbal and written communication in English.

·       Excellent listening, negotiation and presentation skills.

·       IT Knowledge (Hardware / Software).

·       Excellent interpersonal, oral and written communication skills

·       Strong supervisory and customer services skill.

·       MBA or highe

Responsibilities :

Your full-time role will include providing a full range of office duties including:

* Day-to-day running of the office

* Provision of administrative support to the Director

* Staff management

* Some marketing duties

* Other adhoc duties as requested.

* Operate as the lead point of contact for any and all matters specific to customers

* Build and maintain strong long lasting customer relationships

* Timely and successful delivery of customer requirements

* Assist with high severity requests and their escalation as required

* Identify and grow business opportunities in customer territory

Experience :

3-5 years experience in inbound call centre

Starting Salaries: Rs.25000 to 125000/- per month

Job Details

Total Positions:
6 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
4 Years
Apply Before:
Oct 22, 2017
Posting Date:
Sep 22, 2017
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Call Center · 11-50 employees - Rawalpindi


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