Job Purpose: Responsible for the implementation of process improvement initiatives to enhance operational efficiency, service delivery and to create a continuous improvement culture within the organization.
Duties and Responsibilities:
Conduct roadshows, on floor activities, and engagement activities to invigorate organizational culture
Develop and maintain T&D communication strategy for all culture activities, showcasing, and cascading
Assist in various projects / initiatives in OD which are based on the framework of Business Process Improvement of operational excellence, entailing projects ranging from mid-sized process improvements to major business transformation initiatives.
Competencies & Training:
Excellent presentation skills
Attitude for seeking practical solutions, sometimes requiring sensitivity and empathy
Planning and organising highly complex activities
Able to manage own work load, balance priorities and progress multiple tasks under pressure whilst working largely independently on their completion
Supporting policy/procedures may need compiling as the action plan and initiatives are progressed
Highly motivated, professional and enthusiastic individual
Driven to succeed in a challenging and evolving environment
Flexible, reliable, proactive team player
FINCA is a globally recognized microfinance organization working in 5 continents and in 23 countries. FINCA provides financial services to the world's lowest-income entrepreneurs so they can create jobs; build assets and improve their standard of living. In 2013, FINCA acquired a majority share of ...Read More