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Job Description

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our clients. You will diagnose and troubleshoot problems and provide timely support.


  • Consult with clients and ensure required information is provided in a proper manner
  • Diagnose and troubleshoot technical issues
  • Understanding queries to quickly respond to root of the problem
  • Talk clients through a series of actions, either via phone, email until a solution is achieved
  • Properly escalate unresolved issues to appropriate internal teams
  • Refer to internal database to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prepare accurate and timely reports


  • Proven work experience as a Technical Support Engineer
  • Ability to diagnose and troubleshoot technical issues
  • Excellent problem-solving and communication skills
  • Hands on experience in MySQL Database


  • BS(CS)


  • 1-2 Years

Working Hours:

  • Candidate must be willing to work according to evening shift (3 PM-11 PM)

Fresh candidates are also encouraged to apply.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulberg 5, Lahore, Pakistan
No Preference
Minimum Education:
Career Level:
Experienced Professional
1 Year - 2 Years
Apply Before:
Feb 13, 2021
Posting Date:
Jan 22, 2021
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Banking/Financial Services · 11-50 employees - Lahore

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