Control Room Operator

First Security Unverified

Islamabad , Pakistan

Posted May 23, 2019 375 views

PKR. 30,000 - 35,000/Month

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Job Description

We are seeking a professional, energetic and innovative individual to join our Control Room. 

The Control Room operates as a 24-hour, 7 day per week operation and as such flexibility is required. With that said every effort will be made to accommodate the needs of a new employee whether that be working days/nights.

Key Responsibilities

The basic duties of a control room operator will be:

  • Scheduling of security officers.
  • Monitoring of check calls.
  • Time and absence management.
  • Incident Management.
  • Responding to telephone and email queries.

Any successful candidate is to act as a ‘brand ambassador to promote a positive image of the business whilst engaging effectively with all team members.

What We Expect

We expect the following from a new controller:

  • To be professional, pleasant, friendly, courteous manner whilst conducting duties at the highest level.
  • To ensure exemplary standards in personal grooming whilst strictly adhering to any uniform and dress requirements.
  • To continuously monitor company software.
  • To liaise and escalate any feedback to the management team.
  • The ensure a timely response to all issues, enquiries and events.
  • To develop excellent working relationships with customers and colleagues.
  • An adherence to company policies always.
  • To attend any relevant training as instructed, engaging in a positive manner to further own skill set whilst adding value to the business.
  • To keep a proactive ‘can do’ attitude throughout and to carry out any duties as instructed by the senior management team.

The Ideal Candidate

The ideal candidate would:

  • Have an excellent standard of customer service with a calm approach.
  • Be PC literate with a good knowledge of Microsoft Office.
  • Have good time management skills/experience.

Job Details

Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Minimum Education:
Career Level:
Experienced Professional
1 Year - 5 Years
Apply Before:
Jun 22, 2019
Posting Date:
May 23, 2019
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First Security

Services · 11-50 employees - Islamabad

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