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Customer Service Executive

FirstStep Communications Verified

Rawalpindi, Pakistan

Posted Jan 03, 2018 343 views

PKR. 20,000 - 100,000/Month

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Job Description

  • Manage large number of outbound calls in a timely and efficient manner
  • Follow communication scripts when handling different customer concerns
  • Obtain client information by making telephone calls, interviewing clients and verifying information
  • Determine eligibility by comparing client information to requirements
  • Maintain and improve quality results by adhering to standards and guidelines
  • Keep record of all conversations in the call center database in a comprehensible way
  • Meet personal/ team qualitative and quantitative targets

Job Details

Total Positions:
15 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Feb 03, 2018
Posting Date:
Jan 03, 2018
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FirstStep Communications

Call Center · 11-50 employees - Rawalpindi

irstStep Communications is a 80 seat multi-channel resource center providing world-class offshore cohesive Customer Contact, BPO, Marketing, Advertising & Trade solutions to the Financial Services and Communications industry in US. Our customized solutions include 24/7 inbound customer services, Out ...Read More

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