Posted Jul 01, 2019
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Call Center Agent Job Duties:
- Obtains client information by answering telephone calls; interviewing clients; verifying the information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
Skills
Job Details
Flexsource International
Since established in 2013 Flexsource International has been serving successfully in Appointment scheduling & Telecom sectors, which are our core businesses, especially for US, Canada & Australia with creation to an assemblage of customers. As per the present era requirement, & in order to focus on the right business path we offer highly effectual BPO services; both inbound and outbound. Our solutions include international Quality, Sales Delivery, Leads Technology, IT Infrastructure – based upon Market Research, all of which are specially designed for your business. We have an absolute cluster place to run a team of outsourcing professionals.
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