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Call Center Agent

Fliegen IT Solutions (Pvt.) Ltd. Verified

Islamabad, Pakistan

Posted Feb 07, 2018 387 views

PKR. 25,000 - 30,000/Month

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Job Description

PROJECT: HEALTH & AUTO INSURANCE

FIXED Salary 25,000-30,000 pluse Commissions up to 85,000

  • Checking calls and maintaining quality of legitimate leads and live transfers
  • Keeping the best quality maintained
  • Identify and resolve issues to
  • Provide product and service information to Agents
  • Research required information using available resources
  • Create report, forms, and application
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management trends in customer calls
  • Follow up customer calls where necessary

Job Details

Industry:
BPO
Functional Area:
Total Positions:
25 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Age:
19 - 35 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Mar 07, 2018
Posting Date:
Feb 07, 2018
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Fliegen IT Solutions (Pvt.) Ltd.

BPO · 11-50 employees - Islamabad

Fliegen IT Solutions (Pvt.) Ltd. limited is one the fast growing BPO in Pakistan, we are committed to excel and to innovate. We also provide IT consulting, outsourcing , Solutions and technology services.

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