Posted Mar 03, 2023 865 views
We are looking for a Recovery Officer to assist with the Recovery of outstanding credits/ debts/ accounts receivables. The Recovery Officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made.
To ensure success as a Recovery Officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. A skilled Recovery Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.
Recovery Officer Responsibilities:
- Reviewing the company debtor list.
- Contacting customers and informing them of their overdue bills frequently.
- Advising customers on their payment options and suggesting methods of payments.
- Negotiating suitable payment plans.
- Maintaining customer payment records.
- Writing final notice warnings to customers when payments are not being made.
- Instituting legal action when customers fail to pay their debt.
- Responding to customer queries.
- Contacting lawyers and insurance agencies to facilitate payments.
Recovery Officer Requirements:
- Bachelor’s degree in accounting, business management, or a similar field.
- Previous experience working as a Recovery Officer.
- Excellent negotiating skills.
- Good written and verbal communication skills.
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Knowledge of office and accounting software.
- Patience and resilience.
Job Details
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
Fontec Cell Phone Accessories (Pvt) Limited
FONTEC is a well-established company in mobile phone accessories. As a market leader, we provide a quality range of mobile batteries, chargers, handfrees, headsets, power banks and other mobile phone accessories to customers who need a wide range of high quality products at the most reasonable price. We have a reputation of excellence, a high level of quality assurance and the ability to adapt to diverse clientele and go above and beyond their expectations. We aim to promote a culture that strives for continuous improvement and development to our range of products. We embrace constant change and modifications and use it as a tool to develop our methodologies and processes and further upgrade our market approval and appeal. Sourcing our products on an international scale has increased the scope for development and built relationships globally that has allowed us to showcase the latest concepts and benefits they possess.
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