Position Title: Associate - Onboarding
Department: Operations
Company: Foodpanda
Location: Gujrat
The ideal candidate must possess technical expertise and sound knowledge of operations and inventory management. This position requires excellent communication and problem-solving skills that are usual to inventory management and supply chain.
Responsibilities
· Maintaining a positive, empathetic and professional attitude toward vendors at all times.
· Responding promptly to vendors inquiries through Salesforce
· Acknowledging and resolving vendor’s Technical Issues.
· Having technical knowledge about android devices.
· Being an excellent team player.
· Ensure vendor satisfaction and provide professional vendor support.
· Consistently maintain personal/team KPI targets every month.
· Manage the supply of onboarding packages, coordinating with vendors and courier services for package delivery. Along with maintaining the log & update records of inventory on Salesforce.
· Train new and existing vendors, scheduling training, and maintaining logs on Salesforce while training
· Maintain compliance while making the vendor live on the platform (technical aspects and configuration of devices)
· Strong follow up from courier services and network provider services.
Requirements
· At least 1 year of experience in a similar field. Fresh graduates are encouraged to apply.
· Must hold a bachelor's degree in a relevant field. Masters will be preferred.
· Fluent in English and Urdu.
· Comfortable with operational rotating times.
· Being from a similar industry is a plus point.
Foodpanda is the most global of all food delivery services: the company already targets 3 billion people worldwide, which is almost half of the world population. The company ensures the highest quality standards by rating and assessing all restaurants, taking into consideration customers’ recommendations and feedback. foodpanda also features an exceptional number of different types of cuisine and the their range is being increased. Besides the food, the company feels responsibility for the fast delivery and overall service, which is why foodpanda organises delivery when the restaurant does not have its own service.