Posted Aug 19, 2019
Calling out all the enthusiastic, well-communicating individuals willing to work in a fast-paced and challenging environment which requires you to effectively communicate with our customers via phone, emails, and other online portals. The ideal candidate for the job will be solution oriented in order to provide excellent customer service experience and get to the root cause of customer complaints with ease.
Responsibilities:
Use excellent communication skills to professionally and courteously interact with our customers via calls and emails etc.
Promptly respond to queries of our partners/vendors and resolve their issues.
Building relationships with our partners/brands by creating an exceptional partner service experience.
Be a responsible, solution driven individual to provide customers with the best possible responses to their queries.
Requirements:
Fresh grads/ undergrad or relevant experience in a similar field are all welcomed to apply.
Strong written and verbal communication
Fluent in English
Above average typing speed.
Good decision-making and problem-solving skills.
Rotational shifts availability
A little About Us
We are fast, like mind boggling fast! So if you’re someone who loves ever changing goals and loves optimization, you’re the right fit for us!
We love people who can develop things from scratch, own them and then work on improving them.
We love what we do, and we don’t rest until we’ve achieved our targets. So if you’re also someone who is driven until the dream is achieved, come join us!
Job Details
Foodpanda Pakistan
Foodpanda is the most global of all food delivery services: the company already targets 3 billion people worldwide, which is almost half of the world population. The company ensures the highest quality standards by rating and assessing all restaurants, taking into consideration customers’ recommendations and feedback. foodpanda also features an exceptional number of different types of cuisine and the their range is being increased. Besides the food, the company feels responsibility for the fast delivery and overall service, which is why foodpanda organises delivery when the restaurant does not have its own service.
What is your Competitive Advantage?
Zohaib Ali
Marketing Manager
Digital Online Devices
Ali Aziz
CEO
Shopistan
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Muzammil Baig
Digital Marketing Manager
IT Services Group
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Aqib Irshad
Head of HR, Training & OD
FINCA
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
