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Posted Sep 23, 2022 429 views
PKR. 45,000 - 60,000/Month
- Managing all the Home Delivery & takeaway staff (including Riders, call agents and cashiers). Ensure all the Home Delivery & Takeaway staff is present on time in proper dress code with hygienic appearance.
- Managing Delivery & Takeaway orders from start till end & making sure Delivery service is up to the mark as per industry practices and customer expectations.
- Average Delivery time of all orders during a month should not exceed 45 minutes.
- Average time of all takeaway orders during a month should not exceed 20 minutes.
- Five well trained Call agents (two in the morning and three in evening shift) should always be available.
- Three well trained Cashiers (one in morning and two in evening) should always be available.
- Number of Riders shall be directly linked to number of orders.
- Analyzing Delivery & takeaway sales, payroll levels, identifying underperforming individuals and then creating and executing plans to improve sales and performance of those individuals.
- Organizing marketing activities such as door to door flyering, meeting with corporate clients for daily basis order.
- Working on Lost Delivery customers Data and trying to win them back.
- Supervising the entire operation of Home Delivery & takeaway during scheduled shifts.
- Interviewing, hiring, firing, training, motivating and scheduling of employees.
- Briefing all the Employees on menu and services.
- Responding to customer complaints by solving and investigating problems of customer(s) when a customer complains about the food or service.
- Repeating business from same customers.
- Coordinating with the kitchen to ensure efficient service.
- Overseeing the order and cleanliness of the Home Delivery & takeaway area.
- Ensuring that all employees act in accordance with the rules & regulations of the FOODS INN and if anyone is found in breach of those rules & regulations, appropriate disciplinary action is taken.
- Helping in any area of the restaurant when circumstances dictate.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Rotating
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Oct 23, 2022
Posting Date:
Sep 23, 2022
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