Customer Service Executive

Foreworth Communications Unverified

Multiple Cities, Pakistan

Posted Aug 28, 2018 489 views

PKR. 20,000 - 35,000/Month

Apply For This Job

Close
or

Job Description

  • Managing Outbound calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Manage large amounts of Outbound calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Details

Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Higher Secondary School Certificate/Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Sep 28, 2018
Posting Date:
Aug 28, 2018
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Foreworth Communications

· 11-50 employees - Islamabad, Rawalpindi

Similar Job Titles

Customer Service Executive

Enablers, Lahore, Pakistan
Posted Nov 15, 2018

Customer Service Executive

Guiding Future, Lahore, Pakistan
Posted Nov 12, 2018

Customer Service Executive

Prime BPO, Rawalpindi, Pakistan
Posted Oct 26, 2018

Customer Service Executive

Posted Oct 26, 2018
View All