Responsibilities



  • Coordinate daily Front of the House and Back of the House restaurant operations

  • Deliver superior service and maximize customer satisfaction

  • Respond efficiently and accurately to customer complaints

  • Regularly review product quality and research new vendors

  • Organize and supervise shifts

  • Appraise staff performance and provide feedback to improve productivity

  • Estimate future needs for goods, kitchen utensils and cleaning products

  • Ensure compliance with sanitation and safety regulations

  • Manage restaurant’s good image and suggest ways to improve it

  • Control operational costs and identify measures to cut waste

  • Create detailed reports on weekly, monthly and annual revenues and expenses

  • Promote the brand in the local community through word-of-mouth and restaurant events

  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)

  • Train new and current employees on proper customer service practices

  • Implement policies and protocols that will maintain future restaurant operations


Requirements and skills



  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

  • Proven customer service experience as a manager

  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

  • Familiarity with restaurant management software, like OpenTable and PeachWorks

  • Strong leadership, motivational and people skills

  • Acute financial management skills

  • BSc degree in Business Administration; hospitality management or culinary schooling is a plus
NOTE: ONLY RELEVANT CANDIDATE SHOULD  APPLY!!!

Job Details

Industry:
BPO
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
6 Years
Apply Before:
Oct 06, 2022
Posting Date:
Sep 06, 2022

Forta Tech

BPO · 11-50 employees - Lahore

........

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Trainee Manager (Restaurant Operations)

McDonald's Pakistan, Islamabad, Pakistan
Posted Aug 22, 2022

Restaurant Staff

Bindia, , Denmark
Posted Oct 01, 2022

Restaurant Staff

Royalton Inn Hotel, Lahore, Pakistan
Posted Sep 30, 2022

Restaurant Staff

Culinary Concepts, Lahore, Pakistan
Posted Sep 26, 2022
View All
I found a job on Rozee!