Posted Aug 23, 2019 26 views
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
- Contact potential or existing customers to inform them about services we are providing
- Answer questions about services or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma; BSc/BA will be a plus
Skills
Job Details
We’re an International Freight Forwarding Company offering a multitude of services to meet your business needs. We believe in delivering logistical services on time. FreightXe has become operational on 14th Jul 2019, it’s a family owned company providing services to it’s customers in various ways of Supply Chain Management. We started out with a vision to deliver exceptional customer value with a zeal for service. We have offices located in Lahore and Karachi. At FreightXe, customer experience will always be the heart of our operations. Our approach to work is simple - identify customer needs, provide timely solutions, measure customer satisfaction and improve the speed at which services are brought to the customer’s work place. FreightXe offering below services to it’s valuable customers. • Import/Export FCL/LCL Sea Freight Services to and from all around the Globe. • Cross Trading. • Import/Export Air Freight Services to and from all over the world. • Custom Clearance Services. • Transportation Services. • Labor Services to load /Unload cargo. • Cargo Warehousing Services. • Buying and Selling new and used dry containers. • Container Warehousing Services • Office Containers Provider • Security Guards Cabin Provider • Porta Cabin Services. FreightXe is highly dedicated to provide above services to it’s valuable clients. We strive to achieve excellence for all our customer’s needs.
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