Fresh graduate B.Sc (Electrical/Telecom/Computer Science)

We are looking for a motivated ZNOC professional to join our team in Lahore. The ideal candidate will have an engineering background in electrical, telecom, or computer science disciplines. This role focuses on monitoring network and transmission systems, collaborating with field teams, and ensuring faults are resolved promptly to maintain optimal network performance. Fresh graduates with relevant certifications are welcome to apply, as this position provides an excellent opportunity to develop skills and grow within a dynamic technical environment.

Key Responsibilities
Monitor power, hardware, and environmental alarms to maintain system stability. Coordinate with OFAN and NOD field staff for various tasks and fault rectifications. Accurately track and close tickets using appropriate Cause Codes, covering MSAGs, partial outages, GPON outages, temporary issues, and hardware problems. Provide Level 3 support and manage hardware issue resolutions. Promptly report and resolve partial outages to minimize network disruption. Analyze cable cuts and implement strategies to reduce their occurrence. Complete ring configurations for MSAGs to improve network availability. Manage ticketing processes with vendors, including opening and closing tickets. Restore cable cuts in line with KPIs and SLAs to reduce downtime. Support fiber build-up activities related to commissioning MSAGs, corporate, and carrier links. Prepare daily, weekly, and monthly reports on cable cuts and low power issues to track network health.

Required Qualifications
Bachelor’s degree in Engineering, preferably Electrical, Telecom, or Computer Science. Minimum of 1 year experience as a Network Support Engineer. Mandatory certifications such as CCNA or CCNP. Strong teamwork skills and excellent communication abilities. Willingness to work on-site in Lahore.

Preferred Qualifications and Benefits
Fresh graduates holding relevant certifications are encouraged to apply. The salary range for this role is Rs37,000 to Rs50,000 per month, negotiable based on experience. Benefits include medical insurance and an annual cash reward. This is a full-time, in-person position offering the opportunity to work closely with technical teams and vendors, providing valuable hands-on experience in network operations and support.

This position is ideal for candidates seeking to advance their careers in network operations within a structured and supportive environment.