· Work closely with the Manager IT to develop strategies and plans to enhance client services, improve user effectiveness and foster innovation.
· Assist Manager IT in supervising team of System Support Coordinators, Network /System controllers and developers/Software Engineers
· Assist Manager IT to maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
· Assist Manager IT accomplish information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures
· Managing O365 environment and the email accounts
· Managing the software licenses and optimize usage (Windows, Servers, MS Project, Visual Studio, SQL Server, Visio etc.)
· Oversee all phases of Software projects from conception to completion.
· Lead application development /website design, Updating, repairing, modifying and developing existing software and generic applications
· Lead activities related to maintenance, troubleshooting, deployment of third party applications and liaising with vendors
Fulcrum is an ISO 9001-2008 certified Business Consulting Services Company. We offer customers the following services (Human Capital Development and Management Solutions, Business Process Outsourcing, Executive Search, Training and Development and Information Technology) which encompass continuum of essential business services to meet their needs throughout the business cycle and help organizations focus on their strategic initiative.