· Meet daily / weekly / monthly performance indicators as per defined processes.
· All customer queries and complaints are addressed within the minimum possible time.
Track complete call information and follow up for any post call processing for customer inquiry
Fulcrum is an ISO 9001-2008 certified Business Consulting Services Company. We offer customers the following services (Human Capital Development and Management Solutions, Business Process Outsourcing, Executive Search, Training and Development and Information Technology) which encompass continuum of essential business services to meet their needs throughout the business cycle and help organizations focus on their strategic initiative.