• Installing and configuring computer hardware operating systems, software’s, networks, printers and scanners.
• Monitoring and maintaining computer systems and networks.
• Support office staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
• Replacing IT hardware parts as required.
• Setting up new users' accounts and profiles and dealing with password issues.
• Testing and evaluating new technology.
• Maintaining records of IT hardware and software licenses.
Fulcrum is an ISO 9001-2008 certified Business Consulting Services Company. We offer customers the following services (Human Capital Development and Management Solutions, Business Process Outsourcing, Executive Search, Training and Development and Information Technology) which encompass continuum of essential business services to meet their needs throughout the business cycle and help organizations focus on their strategic initiative.