Posted Feb 12, 2021 13 views
he Guest Relationship Officer, would be responsible for the following
• Provide service to customers or solve their queries on calls.
• Assist callers with inquiries, complaints, or problems.
• Stay updated on ongoing deals and promotions and guide callers accordingly
• Speak with customers, listen to them and gain a better understanding of their needs, and offer possible solutions using their best possible knowledge of Company’s Services and Policies
• Respond to customer reviews and quires on digital media, based on pre-established guidelines
• Responsible for timely replying to Google reviews and identifying any review/comment that requires action.
Job Details
Fun City is a project of 101 Group, covering 25,000 sq. ft area. It is the first indoor family entertainment center to open of its kind in Pakistan. Designed in partnership with the world’s top amusement & mechanical gaming design consultants, it has spectacular game arcades and attraction rides and endless activities to offer. Themed as futuristic with playful city buildings and a facade that excites its visitors, Fun City promises quality entertainment time that gives a lifetime experience. Recognised as a corporation with the latest trends, technology and techniques, we have become a household name amongst the masses and corporations in the industry. Fun City at the Centaurus Mall, Islamabad is the flagship family amusement center with over 1 million customer visits since its opening. It has completely changed the landscape and perception of family entertainment complexes in the country. We have attraction rides and games imported from Europe and North America, all passed with stringent safety tests and are accredited with European and North American safety certifications. With visits from local and foreign dignitaries, local/international celebrities, along with a surge of visits from residents of Islamabad, Rawalpindi, Peshawar and its surrounding areas driving increased traffic at the Centaurus Mall. Fun City is an ideal play center for people of all ages. It forms an integral part in the society by providing a platform for social interaction and active play in a safe, secure and conveniently accessible location. We have invested on highly skilled and passionate young minority workers that turn the organization to a success. The next chapter is to open equal state of the art branches in the country. We are opening soon at the World Trade Center, Giga Mall, DHA-II. The upcoming projects will be even bigger and an exciting destination that’ll offer everyone a heightened experience, leisure and quality entertainment.
What is your Competitive Advantage?
Similar Job Titles
Guest Relationship Officer
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zohaib Ali
Marketing Manager
Digital Online Devices
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Aqib Irshad
Head of HR, Training & OD
FINCA
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ali Aziz
CEO
Shopistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
