• We are looking for confident, well spoken, and talented individuals to answer phone calls for our US based clients.
  • Our office is located in Gulberg, Lahore
  • Respond to the needs of customers and provide personalized service.
  • Provide information on the company's products or services and generate interest in the offer.
  • Schedule appointments
  • Follow up calls
  • Outbound calls

Main Duties:

  • Handling inbound calls, customer bookings, reservations, and inquiries.
  • Managing travel and journey related issues of our customers via a realtime dispatch and tracking system.
  • Achieve and maintain all performance, productivity, and quality targets set by the management.

Essential Requirements:

  • Strong command over Spoken-English (British Accent Preferred).
  • Excellent verbal and written communication skills.
  • Computer literate with good keyboard skills.
  • Call center and/or customer service experience.
  • Must be able to work unsociable hours/shifts.
  • Punctuality, discipline, and integrity.

Job Details

Industry:
Total Positions:
15 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulberg, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Nov 08, 2021
Posting Date:
Oct 07, 2021

Futex Engineering Services

Engineering · 11-50 employees - Lahore

......

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