Posted Jun 14, 2017 1 views
Future Linkers requires energetic and career oriented offshore customer support executives for its inbound operations. Handling customers via Inbound Calls and Email Correspondence are the major tasks. Needs to execute business requirements and trend analysis for client and customer satisfaction and profit capability. Job includes Pure Customer Service Operations for our international clients. We are hiring resources for Evening/Night shifts.
- Selected candidates will be required to assist our international clients on email and phone.
- All applicants must possess exceptional writing skills, fluency in spoken English, computer literacy, phone etiquette, strong communication and interpersonal skills.
- O' and A' Level students or Business majors preferred.
- Experience not required; however, preference will be given to applicants with prior international call center experience.
- If you posses the passion to excel and a desire to grow, we offer you a leading career in a conducive environment with handsome remunerations.
- Manage large amounts of inbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way
- Interested candidates are encouraged to apply.
Skills
Job Details
Future Linkers
Future Linkers is a UK based company with established presence in Pakistan and operated Call Centre for the last 5 years. We had excellent operations in the Philippines, United Kingdom, United State Of America, Canada, Australia since 2006 and specialize in sales based processes in both B2B & B2C, Lead generation, Sales, Inbound and Outbound Service, Data Entry, existing customer follow up service as well as many other services. We work with you throughout to ensure that your objectives and standards are met. Our commitment to technology helps to offer our customers the most advanced solutions on the market. rnrnFuture Linkers offers a fully integrated service solution designed to meet the needs of businesses using the Internet to communicate with customers. For retailers, B2B marketplaces, companies selling services online, companies providing tier 1 tech support, or those simply communicating with customers online. We provide the customer care you need.
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