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Job Description

Responsibilities and Duties:

Learn our industry, products, features and customer behavioral workflow to actively respond to changing business needs and perform activities including but not limited to:

  • Managing and updating product databases 

  • Establish and maintain positive customer relationships by providing support, relevant information and guidance of products 

  • Handling customer queries and expedite resolution on customer complaints/problems and needs 

  • Maintain quality of service to customers by establishing and enforcing company standards

  • Executing test cases and analyzing results

  • Prepare clear, comprehensive and specific quotation emails to clients

  • Developing, producing and editing website content relevant to customer queries or as required

  • Ensuring quality of content and system specifications and continuously improving with feedback

Interpersonal skills:

  • Communicates in professional and credible manner

  • Excellent verbal and written English communication skills

  • Strong analytical, problem-solving skills and extreme attention to details

  • Performs well under pressure and excels at time management with ability to complete tasks within aggressive deadlines

  • Ability to work independently as well as in a team environment

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Entry Level
1 Year - 2 Years
Apply Before:
Dec 15, 2019
Posting Date:
Nov 15, 2019
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G1G Travel Insurance

Insurance / Takaful · 301-600 employees - Lahore

Who we are Go One Global Corporation (DBA G1G Insurance Services) is the premier marketing distributor of online travel and international medical insurance products and services. With a comprehensive and market focused portfolio of right products from a cadre of insurance carriers underwritten by ...Read More

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