Apply For This Job

Close

Job Description

Responsibilities and Duties:

Learn our industry, products, features and customer behavioral workflow to actively respond to changing business needs and perform activities including but not limited to:

  • Managing and updating product databases 

  • Establish and maintain positive customer relationships by providing support, relevant information and guidance of products 

  • Handling customer queries and expedite resolution on customer complaints/problems and needs 

  • Maintain quality of service to customers by establishing and enforcing company standards

  • Executing test cases and analyzing results

  • Prepare clear, comprehensive and specific quotation emails to clients

  • Developing, producing and editing website content relevant to customer queries or as required

  • Ensuring quality of content and system specifications and continuously improving with feedback

Interpersonal skills:

  • Communicates in professional and credible manner

  • Excellent verbal and written English communication skills

  • Strong analytical, problem-solving skills and extreme attention to details

  • Performs well under pressure and excels at time management with ability to complete tasks within aggressive deadlines

  • Ability to work independently as well as in a team environment

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
1 Year - 2 Years
Apply Before:
Dec 15, 2019
Posting Date:
Nov 15, 2019
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

G1G Travel Insurance

Insurance / Takaful · 301-600 employees - Lahore

Who we are Go One Global Corporation (DBA G1G Insurance Services) is the premier marketing distributor of online travel and international medical insurance products and services. With a comprehensive and market focused portfolio of right products from a cadre of insurance carriers underwritten by ...Read More

Similar Job Titles

Junior Business Analyst

Appedology Private Limited, Karachi, Pakistan
Posted Nov 26, 2019

Senior IT Business Analyst

Nexus Corporation Ltd, Karachi, Pakistan
Posted Nov 14, 2019

Business Analyst - Software Documentation

Maxon Soft, Lahore, Pakistan
Posted Nov 27, 2019

Content Writer

Diverse Club, Karachi, Pakistan
Posted Nov 22, 2019
View All