The role is to achieve world-class levels of client support, value-added usage, and retention, and ensure customer loyalty. Must be resilient to deal with upset and aggrieved customer-facing situations. The individual should be able to read, write, and speak English and Arabic fluently with a good or neutral accent.
Responsibilities and Duties:
Founded in 2008, Gaditek is a new age technology company that believes in employee-centricity. Over the past decade, we have grown from a team of 3 people and 1 product to over 550 employees, 15 internationally recognized brands in 7 different industries including Managed Cloud Services, Cyber Security, VbaaS, Athleisure, Lifestyle, Media & Publications, and Financial Services. At Gaditek, our employees choose to question and are expected to question everything around them, and then find ways to do things differently. The result? Amazing people, great teams, awesome business units, and people-centric culture that always end up going to new and unknown places.